Privacy Policy

Privacy Policy

At Lumiglow, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you make a purchase or sign up for our newsletter, we collect personal details such as your name, email address, shipping address, and payment information.
  • Non-Personal Information: We may collect data such as your IP address, browser type, and browsing activity on our website for analytical purposes.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders.
  • Communicate with you about your order, including updates and shipping information.
  • Improve our website and product offerings.
  • Send you promotional emails or newsletters (you can opt-out at any time).

3. Sharing Your Information

We do not share, sell, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in fulfilling your orders, such as shipping companies and payment processors. These third parties are obligated to keep your information confidential and use it only for the purposes we specify.

4. Data Security

We take the security of your personal information seriously. We use industry-standard encryption technology (SSL) to protect your sensitive data, such as payment details, during transmission.

5. Cookies

Our website uses cookies to enhance your shopping experience and track site usage. Cookies are small text files stored on your device that help us remember your preferences and offer a more personalised experience. You can control cookie settings in your browser if you prefer not to use them.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your personal information.
  • Opt-out of receiving marketing emails at any time.

To exercise these rights, please contact us at contact@lumiglowofficial.co.uk.

7. Changes to This Policy

We reserve the right to update or change this Privacy Policy at any time. If we make any significant changes, we will notify you through our website or via email.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please get in touch with us at contact@lumiglowofficial.co.uk.