Shipping Policy

Shipping Policy

Thank you for shopping with LumiGlow! We are committed to providing you with a smooth and efficient shopping experience, including timely delivery of your orders. Please find our shipping details below:

Processing Time

All orders are processed within 1-2 business days. Once your order has been processed, you will receive a confirmation email along with tracking information (if applicable).

Shipping Times

• United Kingdom:
  Orders within the UK typically take 7-12 business days for delivery, depending on your location.

• International Shipping:
  For international orders, please allow 12-20 business days for delivery. Delivery times may vary depending on your location and any customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and order size.

Customs and Duties (International Orders)

For international orders, please be aware that customs duties or taxes may apply depending on your country's regulations. LumiGlow is not responsible for any additional charges that may occur during the customs process.

Delivery Delays

While we strive to ensure your order arrives within the expected timeframe, please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, customs delays, or high demand periods.

Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.

If you have any questions or concerns regarding your order, please do not hesitate to contact us at contact@lumiglowofficial.co.uk. Our customer service team is happy to assist you!